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What book should I read to improve my communication skills with people?

Friday Nov 13, 2009

I’m working at the bank. Mostly I deals with customers; however, I’m so poor at communication. Most of the time, I ask them about their weekends, their days, talked about the weather. While my other co-workers could talk to the customers about many things. I was wondering….if there is any books that could help communicate better with everyone, not just my customers. Other people could talk about anything and many topics, but I feel that I don’t have any topic to discuss about.

Is there any book that can help me to improve the people skills? communication skills?

101 Ways to Improve Your Communication Skills Instantly is a pretty good one

2 Comments »

Matthew O:

101 Ways to Improve Your Communication Skills Instantly is a pretty good one
References :

November 14th, 2009 | 12:21 am
San Jose Guy:

Reading books is what causes you to have communication problems. Get out more and go to real public areas where you are forced to socialize alot.
References :

November 14th, 2009 | 12:39 am
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