Comments on: Can anyone help me in a Communication /Interpersonal skills question please ? http://www.managing1on1.com/interpersonal-skills/can-anyone-help-me-in-a-communication-interpersonal-skills-question-please Your #1 Online Resource for Soft Skills! Wed, 02 Dec 2009 00:14:59 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: J. http://www.managing1on1.com/interpersonal-skills/can-anyone-help-me-in-a-communication-interpersonal-skills-question-please/comment-page-1#comment-46 J. Sat, 14 Nov 2009 05:58:59 +0000 http://www.managing1on1.com/interpersonal-skills/can-anyone-help-me-in-a-communication-interpersonal-skills-question-please#comment-46 If you have worked previously: Team communication: Something vital to work you have passed on in an effective manner and how this helped prevent problems (i.e. there was a customer complaint you dealt with tactfully to prevent further complaints being made against the company), or team relationships: i.e. conflict with another person, how you tactfully spoke to that person and resolved the problem or reduced the conflict. Also useful: any time you've dealt with an upset customer sucessfully. If not: dealing with an upset friend (i.e. comforting, finding out what the problem is, being tactful), conflict resolution with people who don't like you (same as above), times you have de-escalated (calmed down) a confrontational situation, etc<br><b>References : </b><br> If you have worked previously: Team communication: Something vital to work you have passed on in an effective manner and how this helped prevent problems (i.e. there was a customer complaint you dealt with tactfully to prevent further complaints being made against the company), or team relationships: i.e. conflict with another person, how you tactfully spoke to that person and resolved the problem or reduced the conflict. Also useful: any time you’ve dealt with an upset customer sucessfully.

If not: dealing with an upset friend (i.e. comforting, finding out what the problem is, being tactful), conflict resolution with people who don’t like you (same as above), times you have de-escalated (calmed down) a confrontational situation, etc
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]]> By: Anabelle http://www.managing1on1.com/interpersonal-skills/can-anyone-help-me-in-a-communication-interpersonal-skills-question-please/comment-page-1#comment-45 Anabelle Sat, 14 Nov 2009 05:22:59 +0000 http://www.managing1on1.com/interpersonal-skills/can-anyone-help-me-in-a-communication-interpersonal-skills-question-please#comment-45 Think of the last time that you talked someone out of going on a trip somewhere or from buying something.<br><b>References : </b><br> Think of the last time that you talked someone out of going on a trip somewhere or from buying something.
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